Refund Policy

Service Delivery

  • Customers will receive the confirmation and service delivery via email.
  • The time duration for┬ápayment confirmation is automated within 1 hour of payment. This can vary based on website traffic or unexpected technical glitches.
  • In the case of Private consultations, the same will be scheduled at either our office or Live (due to Covid). An email confirmation will include all the details.

Cancellation

Refund Policy
Customers can cancel their order within 24 hours of booking; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45 days for the refund transfer to be completed.

All communication must be via email in writing via: support@anoc.ae